OUTCOMES

Access and Emergency Response

  • Responded to 99% of all crisis calls to Family Emergency Services within 2 minutes.
  • Responded to 94% of all CRT crisis calls within 30 minutes.
  • 86% of people requesting service from Northshire UCS were seen within 10 days.

Client Satisfaction

  • 99% of clients are very satisfied with Northshire UCS.
  • 96% report satisfaction with Specialized Children's Services.
  • 97% report satisfaction with Developmental Services.
  • 100% report satisfaction with the top five CRT programs.

Clinical Outcomes

  • 81% of children served showed improvement in functioning.
  • Adults in treatment for substance abuse reported their functioning increased by 30%.
  • 85% of CRT clients scored high on measures of rehabilitation and recovery.
  • 87% of mental health group home clients successfully achieved their residential goals.
  • 91% of Battelle House residents showed improvement at discharge.

Vocational Programs

  • 48 individuals in the Developmental Services vocational program have jobs and 26 are working 10 or more hours per week.
  • 84% of the SCS youth who were eligible to work in the JOBS Program had stable and gainful employment.

Annual Giving Program
Gifts to the ucs annual giving program helped us provide:

  • skill building programs for teens in transition
  • care for abused children
  • substance abuse treatment for some of our poorest neighbors
  • mentoring for children at risk
  • communication programs for people with developmental disabilities
  • hope and recovery for people with severe mental illness